Privacy Policy

At AccessCare Medical Transport, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you share when using our website or booking our transportation services. By using our services, you agree to the terms of this policy.

Information We Collect

We may collect the following types of information to provide you with safe and reliable service:

  • Personal details such as name, phone number, email address, and pickup/drop-off location.

  • Health-related information necessary for transportation accommodations (for example, wheelchair, stretcher, or mobility assistance needs).

  • Payment information for processing private pay transactions.

  • Website usage data, such as IP address and browser type, to improve site performance and user experience.

How We Use Your Information

Your information is used only to provide and improve our transportation services. Specifically, we may use it to:

  • Schedule and manage non-emergency medical transport services.

  • Communicate with you regarding bookings, confirmations, or changes.

  • Process payments and maintain billing records.

  • Ensure safety and compliance with local, state, and federal regulations.

  • Enhance the performance and usability of our website.

Information Sharing and Disclosure

AccessCare Medical Transport does not sell or rent your personal information. We may share your data only in the following cases:

  • With trusted employees or contractors directly involved in providing your transportation.

  • With medical facilities or care providers when required to coordinate transportation.

  • When required by law or to respond to lawful government requests.

Data Security

We take reasonable and appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage system can be guaranteed 100% secure.

Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies before providing any personal information.

Changes to This Policy

AccessCare Medical Transport reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

AccessCare Medical Transport
Phone: (614) 756-3224
Email: info@accesscaremt.com
Last Updated: [12 Oct, 2025]